System Monitoring, Maintenance & Protection
Support your People
Give your team access to discounted onsite and remote support during business hours from only $132/hour. GST.
This service scales easily with the size of your staff, to allow you to grow and operate your business effectively and efficiently
This managed service is just beginning. We also offer services in ICT procurement, network engineering, phone systems, and project management.
Resolve nagging IT issues before they affect operations and bear unexpected cost due to business downtime.
Support your Computers
Ensure your computers have the latest software and operating system updates as they become available.
Enable our Helpdesk team to remote control your computers when required to facilitate fast remedial actions.
Receive regular information about your computers so you can make informed decisions.
Computer-generated errors will be automatically escalated to us so we can advise you if anything needs to be done about them.
Support your Network
Receive scheduled preventative software maintenance that improves reliability and productivity over the whole network.
We will send you a Monthly ICT Executive Summary Report that provides system information about your computers, numbers of support tickets logged and closed, protection status, and overall network health.
We will monitor for critical errors, and notify you if anything needs your attention.
Support your Security
Sleep at night knowing your backups are happening. We'll know too, and let you know if they stop for whatever reason.
Ensure software security updates are installed as they become available.
We will provide you with antivirus and anti-malware products and licenses and manage definition updates, scheduled scans, and detection notifications.